Support

Questions, problems or ideas: write to support@riffcatch.app. Sevastyan, who makes RiffCatch, reads every message. If something isn’t working, mention your device and iOS version.

How do I restore my Pro purchase?

In RiffCatch, open Settings and tap Restore Purchases. Make sure the App Store is signed in with the Apple Account you bought Pro with. Pro is a one-time purchase, so it comes back on every iPhone and iPad signed in to that account at no extra cost.

Can my family use Pro?

Yes, Pro works with Family Sharing. When you’re in a family group with purchase sharing turned on, everyone in the group gets Pro on their own devices. If it doesn’t show up for someone, have them tap Restore Purchases in RiffCatch Settings.

RiffCatch can’t hear my guitar

RiffCatch needs the microphone to record and to tune. If you tapped Don’t Allow when it asked, open iOS Settings → Apps → RiffCatch, turn on Microphone and go back to the app. Sound from the microphone is processed on your device and never uploaded.

Where are my recordings, and how do I back them up?

Recordings are stored inside RiffCatch on your device, not in a cloud. They’re included in your iPhone or iPad backup, whether that’s iCloud Backup or a backup to your computer.

To keep a copy somewhere else, open a riff and tap Share: save it to Files, AirDrop it to your Mac or send it anywhere the share sheet offers. With Pro, Settings → Export All Riffs shares every recording at once.

Deleting the app deletes its recordings, so export anything you want to keep first.

Can I use the tuner with an audio interface?

Yes. Plug in a guitar interface, such as a USB-C or Lightning interface or an iRig-style adapter, and RiffCatch uses it as the input for the tuner and for recording. Unplug it and the app goes back to the built-in microphone.

If the tuner doesn’t react, check that the guitar is plugged into the interface’s input, turn up its input gain, and pick the instrument you’re playing in the tuner.

How do I delete my data?

To delete a riff, touch and hold it in the Library and choose Delete, or open it and tap Delete. To remove everything, delete the app: its recordings and settings go with it.

The app sends nothing to us, so there’s no account or copy of your riffs to delete on our side. If you’ve emailed support and want those emails deleted too, just ask. Your Pro purchase belongs to your Apple Account and comes back with Restore Purchases if you install the app again. More in the privacy policy.